Nusantara Software Industry (NSI), a house of Nusantaran creative and innovative software engineers and developers, is a mainframe software technology leading industry in Nusantara. NSI neither represents someone else nor provides services for someone's else products and technologies. NSI represents itself and sells its own products and technologies that it has created itself. NSI is very proud being itself.
NSI has produced zJOS-XDI© or XDI2©, a package of 3 automation tools, (1) system-events manager for non-cycled or non-periodic and unsolicited operation automation, (2) workloads scheduler for cycled or periodic (calendar basis) and solicited operation automation and (3) spool outputs distribution.
NSI knows that being itself in the industry level of software business especially "system-level" software is not very easy. It's too hard to bootstrap. It has to spend extra efforts to compete against several mature brands. Not just committing its high quality in products, technology and support, but also in extra low cost. As a newcomer, price is the main key in fighting the mature brand, no matter how sophisticated the technology is. Because the sophistication of the new technology can be felt after it is installed and run. Meanwhile the mindset of the people had already focused on the brands that had maturely dominated the market. So that pricing at the lowest level is the only way to shock the market, in addition, technology must also prove superior in the next stage. All of this insists NSI to fight extra hard and patient in introducing its products and technology.
Nevertheless, NSI won’t surrender fighting people’s wrong paradigm. Brands and corporate images are nothing to do with the products and supports qualities. NSI keeps trying to provide the best qualities in both products and supports to its existing customers. And thanks God, fortunately zJOS/Sekar© and zJOS/Puspa© has been running on customer’s production systems since 2008 and XDI/AutoXfer© since 2004 with no even a single product error is reported so far.
(will be applicable starting on 1 Jan 2022)
Business software in the mainframe world is generally very traditional. Between vendors and customers are bound in a very specific legal contract that is quite complicated. Vendors must guarantee their products run smoothly, so they must provide support staff who are ready to be contacted or present whenever needed. There is even a contract model where vendors must provide support personnel who actually oversee their product operations every day at the customer's site.
On the other hand, customers are also burdened with heavy costs in accordance with the contract. The tighter the contract, the higher the cost. The more intensive the support assistance is, the higher the cost will be.
Frankly, the complexity and the high cost of legal contracts are actually only to build psychological readiness and confidence. Because, in fact no matter how strict the contract, it can never prevent occurrence of problems when they should occur. Problem solving actually also runs as its standard. Vendor assigned personnel who support the customer, regardless dedicated or regular, are still not the ones who will make corrections unless the problem is simply an error setting. If the problem is software error, it must be recorded and reported to the help-desk. This can be done by the customer himself, or by vendor assigned support person, depending on the contract. But still have to wait until the help-desk gets a solution from level-2 support.
Responding to the reality about the traditional way of business above, NSI decided to do it in 2 choices. The traditional way is an option for local customers only. Another option is subscription as it applies to PC software. Meanwhile, overseas customers, only apply to the subscription option.
The subscription stages can be carried out as follows. First is downloading the zJOS-XDI package and installing it on the users' system. This stage, users are allowed to use all products with trial status. During this status, the product can only do work 30 times a day. If this meets the user's needs, then the user is allowed to use it forever. Certainly not considered a subscriber, and NSI is also not obliged to provide support. However, if the user needs help, NSI gives the opportunity to communicate via email only.
The activation key for each product is valid for only one z/OS host. The activation fee for each product for one z/OS host is very cheap, depending on the amount of works that must be done by the product every day. The basic cost is to do a maximum of 500 works each day. There is an additional fee for each addition of 1 to 100 works.
NSI grew from freelance/outsource team which provided deep system-level technical services leaded by the founder Some unique services such as exits customizations, local system functions and even creative system-level application developments were his main businesses in the past. Even some modules yielded during his work were contributed as freeware, of course with legally permission from his clients that stated in the contract agreement.
Starting in 2003, the team was then converted to NSI and focus on commercial software industry, mainly in system-level application development. The first 3 products, zJOS/Sekar©, zJOS/Puspa© and XDI/AutoXfer©, are bundled into a single package called zJOS-XDI© and have been marketed since 2004.
Complete story can be found here.